Helpful tips to help you in mystery shoppingOn August 24, 2020 by admin
Mystery shopping is one of the most secretive tasks where one has to put on their detective caps on and get on working with secret shopper Dubai. A lot of people figure out their way far along in the journey which is why to get you started right of the bat and make it easier for you, we have gathered a few tips. Keep these in mind for the perfect shopping experience and to help you out in getting started:
- Be discreet with your notes this way
One of the biggest struggles which everyone has got in the beginning is remembering everyone’s name and minute details about them because unless you have a memory of super human, it is going to be extremely difficult to get through that task. Here are some ways to do it discreetly:
- Pretend to make/take a phone call and leave for the restroom to jot down your notes.
- Pretend solving a crossword puzzle at a casual coffee shop while hiding important words in the puzzle.
- Record your conversations in form of audios.
- Bring out your smart phone and pretend sending messages while writing down notes in your notepad.
- NEVER take hand written notes in front of staff as you will be jeopardizing revealing your true identity.
- Fill the report as soon as possible
Even if you have got your notes covered everything there is still a slight chance of missing some small but very important details stored in your short term memory. You better utilize this memory in a good way by filling out the reports and feedbacks as soon as possible which is right in the parking lot or in the commute to home. This gives you the time and space to roughly draft all the things which must be added and then finalizing and getting done with the job quicker.
- Ask few questions to yourself
It is necessary that you keep a quick FAQ loaded in your brain to be used whenever you have notes to write. Ask yourself observatory questions related to the services and ambiance, guests and other customers too to get better insights loaded in the form. This will definitely help you in better evaluation rather than beating around the bush.
Click here to schedule an appointment with change management consulting.